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Understanding, Managing and Implementing Quality : Frameworks, Techniques and Cases

By: (Edited by) David Preece , (Edited by) Jiju Antony

Manufacture on Demand

Ksh 12,150.00

Format: Paperback / Softback

ISBN-10: 0415222729

ISBN-13: 9780415222723

Publisher: Taylor & Francis Ltd

Imprint: Routledge

Country of Manufacture: GB

Country of Publication: GB

Publication Date: Dec 13th, 2001

Print length: 254 Pages

Weight: 396 grams

Dimensions (height x width x thickness): 15.50 x 23.30 x 1.70 cms

Product Classification: Quality Assurance (QA) & Total Quality Management (TQM)

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Considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques.
This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case-studies, it also reviews the implementation of a variety of quality management programmes in a range of organisational contexts, including manufacturing, higher education, health care, policing and retailing.

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