Few people realise how many projects people actually manage. Or how many of the theoretical approaches to Project Management do not meet the test of the real world. This intensive look at Project Management teaches people what they need to know to lead, or be a member of, a project team. Most Project Management texts deal predominantly with technical areas, leaving readers ill-prepared for the real world. Managing Projects Well looks closely at the behavioural aspects of project management and project team participation. Managing Projects Well shows:What happens when your boss decides the project''s schedule and budget, and you have to work backwards to make things fitHow to communicate and present effectively within and beyond the teamHow to cope when you do all the work, and have to manage multiple projects and non-project time as wellHow to organise people for success , and develop ideal methods for team member motivationHow to change your own bad habits quicklyWhat to do when things go wrong More traditional areas of project management, such as planning, organising, leading, and controlling a project, are also covered.Stephen Bender has many years experience managing projects, both small and large. He specialises in teaching professional, technical and clerical staff the techniques of workflow management and project management.
A facilitator has been traditionally defined as someone who helps a group of people understand their objectives, and assists them in planning to achieve them, without taking a position in the discussion. Recently, the International Standards Organization‘s (ISO‘s) implementation and other long-term, multi-year team involvement has challenged neutrality in all cases and has created a new type of facilitator, the results facilitator.The Results Facilitator: Expert, Manager, Mentor identifies the skills, training, and education that today‘s facilitators must possess. Outlining the new role of the facilitator, it presents powerful tools and techniques that can help facilitators achieve success. Continuous learning is a must and should follow the model-Learn-Practice-Evaluate-Act.The book demonstrates the use of Critical Success Factors (CSFs) for measuring progress toward achieving the objectives of a long-term program. It also supplies authoritative guidance on how to effectively plan, conduct, and complete meeting responsibilities. What can go wrong for a facilitator is outlined and methods to eliminate or mitigate these undesired situations are shown.The text details the core competencies that have been established by the International Institute for Facilitators (INIFAC) as well as the International Association of Facilitators (IAF). It shows where improvements can be made in each and recommends a joint IAF and INIFAC effort to consolidate into one facilitator‘s competency list.The book explains the need for an additional phase to the Tuckman‘s Group Dynamic Model. It shows several coaching processes including how to use the Toyota Production System‘s Kata for team improvement. The chapters have a facilitator exercise at the ends to help the reader apply their new knowledge to build their confidence and knowledge.
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