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The Quality Business : Quality Issues in the Smaller Firm

By: (Author) James Curran , (Author) Julian North , (Author) Robert Blackburn

Manufacture on Demand

Ksh 18,000.00

Format: Hardback or Cased Book

ISBN-10: 0415146089

ISBN-13: 9780415146081

Series: Routledge Studies in Entrepreneurship and Small Business

Publisher: Taylor & Francis Ltd

Imprint: Routledge

Country of Manufacture: GB

Country of Publication: GB

Publication Date: Dec 25th, 1997

Print length: 246 Pages

Weight: 454 grams

Product Classification: Quality Assurance (QA) & Total Quality Management (TQM)
Small businesses & self-employed

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Based on carefully conducted research, this book is the first to seriously consider quality issues in smaller firms.
This book is the first to seriously consider quality issues in smaller firms, based upon well-conducted research and careful theorizing. Subjects covered include:
* the relevance of formal quality standards such as BS 5750 to small firms
* definitions and implementations of ''quality'' in a business context, from formal standards to Total Quality Management
* interviews with a selected sample of over 150 owner-managers
* detailed case studies of small firms
* analysis of self-generated quality strategies
* the variety of formal methods of quality control.

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