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By: (Author) Shyama Prasad Mukherjee
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This book discusses the multifaceted nature of organisational excellence and proceeds to consider the roles played by data, technological advances leading to innovation, and value-based leadership in guiding an organisation in its journey towards excellence. Moving beyond conventional growth metrics, this book presents excellence as a continuous journey of improvement, integrating data-driven decision-making, digital transformation, and value-based leadership. The book highlights the transformative role of AI and advanced digital technologies in optimising processes, fostering innovation, and enhancing performance measurement. It also explores Six Sigma, Lean Management, review frameworks like Baldrige, EFQM, Excellence Canada and other quality improvement frameworks, emphasising the need for continuous process refinement. It is an essential resource for leaders, managers, and professionals in management, strategy, operations, and innovation, as well as scholars in management science and organisational development.
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