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By: (Edited by) Allan Douglas Cochrane , (Edited by) Eugene McLaughlin , (Edited by) John H. Clarke
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In the transformation of the welfare state since the 1970s, management has been accorded a central role. New forms and ideas of management have had profound consequences for: the organization and delivery of public services; the political processes of policy formation; systems of accountability; and the experiences both of the recipients of services and of those working within public sector organizations.
Examining the significance of managerialism, this book offers a unique insight into the current shaping of social welfare.
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