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By: (Author) Paul du Gay
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Through a comprehensive engagement with both historical and contemporary critiques of bureaucracy and a careful examination of the policies of organizational change within the public services today, du Gay develops a major reappraisal of the so-called `traditional′ ethic of office. In doing so he highlights the ways in which many of the key features of bureaucratic conduct that came into existence a century ago still remain essential to the provision of responsible democratic government.
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