Learn all about the important business aspects of providing information with this timely book. This practical and essential volume explains the details of cost analysis, cost recovery, and marketing reference sources. Oriented toward the needs of health sciences and academic librarians, this book reviews the controversy behind fee-for-service programs and provides a rationale for incorporating them into contemporary library philosophies of service.
This outstanding volume won the 1986 Ida and George Eliot Prize--awarded by the Medical Library Association for the work judged most effective in furthering medical librarianship. Library professionals review the controversy behind fee-for-service programs and provide a rationale for incorporating them into contemporary library philosophies of service. Some fee-based services are necessary for survival in a society that treats information as a marketable commodity; this comprehensive book gives practical advice on cost analysis, cost recovery and marketing of reference services, and presents information on establishing a fee-based information service, as well as examples of successful information service programs.
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